Welcome to www.velijewels.com. By using our website and placing an order, you agree to the following terms. Please read them carefully.
General
The website www.velijewels.com is owned and operated by Veli Jewels, based in Ahmedabad, Gujarat. Throughout the site, the terms “we”, “us” and “our” refer to Veli Jewels.
Products & Pricing
All products listed are subject to availability. We reserve the right to modify or discontinue any product without prior notice. Prices are subject to change but will not affect orders already placed.
Orders
Once you place an order, you’ll receive a confirmation via email/WhatsApp. We reserve the right to cancel any order in case of payment issues, stock unavailability, or incorrect listing.
Payments
We accept major payment methods including UPI, cards, net banking, wallets, and COD (on select pin codes). All transactions are processed securely through third-party gateways. For COD orders, an additional fee of ₹60 applies.
Shipping
We currently ship across India via trusted partners like Shiprocket. Please refer to our Shipping Policy for timelines and charges.
Returns & Exchange
Returns or exchanges are only accepted in the case of damaged, defective, or incorrect items, reported within 48 hours of delivery. Please refer to our Returns & Exchange Policy for full details.
Intellectual Property
All content on this website, including product images, logos, text, and designs, is the property of Veli Jewels and may not be reused without permission.
User Conduct
You agree not to use the website: For fraudulent or unlawful purposes. To transmit harmful content or malware. To interfere with the website’s security, functionality, or operations.
Limitation of Liability
Veli Jewels will not be liable for any indirect, incidental, or consequential damages arising from use of the website or products, including delays in delivery due to third-party carriers.
Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Disputes, if any, shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.
Contact Us
For any questions, write to us at 📧 support@velijewels.com 📍 Ahmedabad, Gujarat, India