At Veli Jewels, we aim to deliver your pieces of joy safely and swiftly.
Shipping nationally:
Shipping Charges: We offer free shipping on all prepaid orders across India. Cash On Delivery (COD): Available on select pin codes at an additional charge of ₹60. Delivery Time: Orders are dispatched within 1-3 working days and typically delivered within 4-8 working days, depending on your location. Shipping Partner: We ship through trusted logistics partners like Shiprocket to ensure reliable and trackable deliveries.
Order Processing
Once your order is placed, you’ll receive a confirmation email and/or WhatsApp update. Once shipped, you’ll receive tracking details to follow your parcel’s journey.
Delays
While we do our best to meet timelines, delays may occasionally occur due to external factors such as weather, public holidays, or high-volume periods. We appreciate your patience in such cases.
Shipping Address
Please ensure your shipping address is complete and accurate. Veli Jewels is not responsible for delays or lost parcels due to incorrect or incomplete addresses.
Packaging
Each piece is carefully packed to ensure it reaches you in perfect condition. If you receive a tempered or damaged package, please contact us within 24 hours of delivery with photos/videos.